Blog
What we've worked out, written down
Notes on the things we get asked most — how we estimate, what we'd leave alone, and what actually changes once software takes a job off your desk.
- What does your website actually need to do?A website project rarely should start with "we need a new website" — that is already a solution. Start with how customers find you, what they need to verify before they trust you, and what they should be able to do next. The answer might be a first site, a rebuild, a few fixes, or nothing.Read
- Good automation handles the routine. Great automation handles the exceptions.Most automation demos show the easy case. The harder question is what happens to the one request that does not fit the rules — and how it reaches the person who has to decide.Read
- Entering the same data into multiple systems? You probably don't need new softwareAn order ends up in invoicing, CRM, inventory and then Excel. When the same information is entered three times, the problem is rarely the software. It's the connection between the systems.Read
- Cloud adoption is not cloud maturityAbout half of EU enterprises buy paid cloud services. Only one in seven uses the cloud to develop, test or deploy applications — and four questions tell you more about how well you operate it than any list of tools.Read
- Rules, workflows, AI or agents? Choose the simplest thing that works.Not every automation problem needs AI, and not every AI problem needs an agent. Moving right buys capability and costs complexity, money, risk and maintenance.Read
- This process does not need AI. It needs fewer steps.Before asking where to add AI to a process, count the steps. In many workflows the real cost is not the work itself. It is the handoffs and the waiting between them.Read
- What we'd tell you not to automateSix signs that an automation which looks sensible on paper is not worth building. Automatable and worth automating are not the same thing.Read
- How we estimate the hours a process is costing youThe arithmetic behind the numbers on our site: 46 working weeks, an 8-hour day, and why we deliberately round down.Read
Let's find out what's worth building.
A free 20-minute call, then a short written list of the manual work in your week that software could be doing instead — what's worth automating, what isn't, and what it would take.
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